Tenant information

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Holding deposits and references: These will be required from the current employer, previous landlord(s) and possibly a bank. Also, a character reference and credit check will be obtained. Guarantors maybe required in certain circumstances.

A holding deposit equivalent to one weeks rent will be held and can be retained should the applicant fail the Right to Rent check, provide false or misleading information that would affect the Landlord’s decision. you withdraw from the tenancy, or you fail to take all reasonable steps to enter into a tenancy agreement.If the tenancy proceeds the holding deposit will then be deducted from the first months rent.

A deposit equivalent to one months rent is payable prior to commencing the tenancy. The deposit is refundable at the end of the tenancy less any charges for damages or breach of contract. Where we hold the deposit it is as stakeholder and in accordance with the terms detailed in the Tenancy Agreement.

Rent: The rent is payable in advance and must be paid in time to clear into our account by the rent due date. A standing order will be completed on signing the agreement.

Conditions of Tenancy:

Landlords may request that no pets may be kept at the property.

Landlords may also request that tenants are non-smokers.

The tenant will be responsible for the payment of utilities i.e. Council Tax, Water, Gas, Electricity and TV Licence if applicable.

Tenants may wish to protect themselves against accidental damage/loss to the landlord’s belongings, as well as their own private belongings.

Default charges:

Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid. This will not become due until the rent is more than 14 days in arrears.

Change of sharer A £50 (inc VAT) or any reasonable costs (if greater) charge on each occasion you request a replacement tenant. To contribute to the costs of obtaining the Landlords permission, referencing, Right-to-Rent checks, deposit registration, and preparing and executing the replacement agreement.

Lost Keys or other Security Devices You will liable to the actual cost of replacing any lost key(s) or other security device(s). If as a result of the loss, locks also needing to be replaced, the actual costs of carrying out the replacement, replacement lock and keys for the Tenant, Landlord and any other persons requiring keys will be charged to you. If the work is required out of office hours an additional charge of £15 per hour (inc VAT) will be payable

Variation of Contract at the Tenant’s Request If you request a change to the terms of your Tenancy after it has commenced a £50 (inc VAT) per agreed variation will be payable. This is to cover the costs associated with obtaining the Landlords instructions, preparing the document and its execution.

Extending or terminating your tenancy:

When the you leave the property there will usually be a final inspection carried out by an independent Inventory Clerk to ensure the property as it was at the commencement of the Agreement (allowing for fair wear and tear).

We must inform you that should you wish to terminate the tenancy early and the Landlord agrees, you will be responsible for paying the Landlord’s reasonable set up fees in securing a new tenant and the rent & utilities until a new tenancy begins or to the end of your agreement, whichever is the sooner.


We are members of Client Money Protection and The Property Redress scheme