Knightsmoor Lettings understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, http://knightsmoor.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
Means an account required to access and/or use certain areas and features of Our Site.
Means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
Means Knightsmoor Lettings, a limited company registered in England under company number 57666403, whose registered address is 2 Paddock Cottages, Ashe Warren, Overton, Basingstoke, RG25 3AW, and whose main trading address is 2 Paddock Cottages, Ashe Warren, Overton, Basingstoke, RG25 3AW.
Information About Us
Our Site is operated by Knightsmoor Lettings, a limited company registered in England under company number 57666403, whose registered address is 2 Paddock Cottages, Ashe Warren, Overton, Basingstoke, RG25 3AW and whose main trading address is 2 Paddock Cottages, Ashe Warren, Overton, Basingstoke, RG25 3AW.
What Does This Policy Cover?
As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
• The right to be informed about Our collection and use of personal data
• The right of access to the personal data We hold about you
• The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details under Contacting Us)
• The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, but if you would like Us to delete it sooner, please contact Us using the details under Contacting Us)
• The right to restrict (i.e. prevent) the processing of your personal data
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation)
• The right to object to Us using your personal data for particular purposes
• Rights with respect to automated decision making and profiling
If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided under Contacting Us and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
What Data Do We Collect?
• Full Name
• Contact information such as email addresses and telephone numbers
• Demographic information such as post code, preferences, and interests
How Do We Use Your Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 at all times.
Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
• Providing and managing your access to Our Site
• Personalising and tailoring your experience on Our Site
• Replying to emails from you
• Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by following the unsubscribe link in these emails.
• Market research
• Analysing your use of Our Site (and gathering feedback) to enable Us to continually improve Our Site and your user experience
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Third parties (including Twitter) whose content appears on Our Site may use third party Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods for 6 months unless renewed.
How and Where Do We Store Your Data?
We only keep your personal data for as long as We need to in order to use it, or for as long as We have your permission to keep it.
Your data will only be stored in the UK.
Do We Share Your Data?
We will not share any of your data with any third parties for any purposes.
In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
What Happens If Our Business Changes Hands?
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.
How Can You Control Your Data?
In addition to your rights under the GDPR, when you submit Personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Your Right to Withhold Information
You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org
By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising services. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. (You will be given the opportunity to allow only first party Cookies and block third party Cookies.)
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them
The following first party Cookies may be placed on your computer or device:
Name of Cookie – Session
Purpose – This allows the site to remember who you are as you travel through the site.
Strictly Necessary – ✓
Name of Cookie – Validation
Purpose – This allows us to validate the current user, if they are logged in to the site.
Strictly Necessary – ✓
and the following third party Cookies may be placed on your computer or device:
Name of Cookie – lang
Provider – Twitter
Purpose – Stores your language to provide language-specific content.
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.